System Alerts

Located in the Events Panel, System alerts show defined alerts. System alerts are configured for each camera within the Monitored checkbox of Cameras administration. Alerts may be configured to only appear under selected time schedules or for primary cameras.

A user will have two methods to open the events container. A quick view, known as a Pop-Up Preview by clicking on the System Button, or the full detailed view known as the Information Panel by expanding the left facing arrow adjacent to the button.

System Alerts - Pop-Up Preview

From the Side Panel, the Pop-Up Preview for System Alerts can be selected by clicking on the button. The Pop-Up Preview will show selected information and a thumbnail image.

Characteristics of the Pop-Up Preview

• Click Persistance:  When clicking on an alert it will remain "popped-up" until clicked a second time or until another alert is clicked.
• Acknowledge Event: Acknowledging the event will allow a pre-defined response to be associated with the alert. Responses are defined within the Acknowledgment Responses section of Administration. A history of responses by user can be found in the Action Reports.
• View in Archives: This link will pull the selected date/time and camera for a quick view within the Archive Module.

 

System Alerts - Information (Info) Panel

The information panel for System Alerts provides a detail view of the alert selected, a video player (which can be re-sized), and a list view of all viewable alerts for the user.

System Alert Details

The Details section lists the Camera along with relevant acknowledge information and the date and time.

Navigation Bar

The Navigation Bar allows users to focus on the selected alert from the list and perform an action.

The action definitions are listed here below:

• View In Archives: If the original archives are still stored in the system a user can navigate to that camera and point in time to view the original archive footage
• Delete All: A user/administrator must have full control permissions for extractions to delete alerts.
• Mark As Active: Users can reset an alert subsequently by marking it "un" acknowledge and re-marking as active.
• Acknowledge: Users can acknowledge receipt/review of an alert..
• Previous/Next: Allows the user to cycle through alerts
• Print:  Allows the user to print the list information below in a report.

System Alert List

The alert list allows users to search, filter, and sort on all accessible alerts. Additional filter options are available by selecting the filter icon located on the navigation bar. Users sort on the additional column headers.

*Note that the List/Detail sections can be re-sized by using the Handle in the middle navigation bar. Users can also use the side scroll bar to scroll through the list view. Here below is the same image as above with the List View expanded.

 

 

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